Returning Phone Calls
Last month I got a call from Junique, never heard off her before, 2 phones and 3 emails later, I got this small but interesting job, photographing her in the South Shore of False Creek in Vancouver, BC.
After the photos were delivered, I was chatting with Junique as why she used my services, since it was not my specialty.
You were only one of the FIVE photographers, I called. Nobody else returned my call on the same day.1
What? Junique called me on a Tuesday morning, around 9:30am. By 10 o'clock, I already returned her call., the emails went back and forth, by the end of the day, and I had the job.
It turned out that two other "guys"2 returned her call by the end of the day, and the last 2 "guys" didn't even bother to return her phone call. At least, they could have called back that they can't do her photos. She will never try to contact them again.
It always pay to behave professionally.
1 my emphasis ↑
2 I assume they are guys, Junique did not give me the names. ↑
Tags: Biz101 | Competition | Customers | Marketing